Palenque Foods International

Privacy Policy

Last Updated: February 18, 2026

Palenque Foods International ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect information about you in a variety of ways, including:

How We Use Your Information

We may use the information we collect for purposes including:

SMS & Text Message Communications

If you provide your mobile phone number and opt in, Palenque Foods International may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. These messages may be sent using an automatic telephone dialing system (ATDS). Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at Info@palenquefood.com.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.

Automatic Telephone Dialing System (ATDS) Disclosure

Palenque Foods International may use an automatic telephone dialing system (ATDS) to deliver SMS text messages to your mobile phone number. By opting in to receive SMS messages, you acknowledge and agree that messages may be sent via an ATDS. An ATDS is technology that can store or produce telephone numbers and dial them automatically. Use of an ATDS allows us to efficiently deliver important customer care, account-related, and marketing messages to you.

Your consent to receive messages sent via an automatic telephone dialing system (ATDS) is not a condition of purchase of any goods or services. You are not required to consent to receive automated messages as a condition of purchasing from Palenque Foods International. Even if you choose not to receive messages sent by an ATDS, you may still make purchases and use our services without restriction.

Your Choices and Opt-Out Rights

You have control over how we communicate with you:

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We will not share your mobile phone number or SMS opt-in consent with third parties for their marketing purposes.

Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Palenque Foods International
2701 Durango Avenue, Mcallen, TX 78503
Email: Info@palenquefood.com